RESEARCH INVESTIGATION AND PROPOSAL Essay Example | Topics and Well Written Essays - 1250 words

RESEARCH INVESTIGATION AND PROPOSAL - Essay Example During and after the recent financial crisis and recessionary periods in countries where tourism constituted a major proportion of the overall economy, the hotel industry has been severely affected due to loss of market confidence and volatility in exchange rates. The outcome of this phenomenon has been low customer turnover and consumer spending, and profits for hotels, which has in turn led to overhead costs reduction by hotels. Employees consider such uncertain situations threatening to their careers and also this has negative impact on their training and development which has lead to lower employees’ motivation. Despite of the uncertainties in the employment market, employees in the hospitality industry are found to display lower level of loyalty to their employers. This could have severe impact on hotels performance and therefore, this problem is therefore at the crux of investigation in the proposed research, which needs to be investigated particularly in the context of luxury hotels that operate at high pricing and operating costs and place greater dependency on their employees for delivering high quality of services to their customers. This study can be achieved by investigation employee motivation in different luxury hotels and comparing them for its effects on customer satisfaction. The primary objective of the proposed research is to investigate levels of employee motivation in selected luxury hotels and its impact on customer satisfaction. The secondary objective is to explore the extent of both financial and non-financial factors contributing to employee motivation. Motivation has been defined by many in various possible ways. One definition states, â€Å"it is the process that arouses, energizes, directs, and sustains behavior and performance† (Stajkovic & Luthans, 1998). Another way of explaining motivation is put forth by Zaphiris & Ang (2009) as it is an inner willingness or desire of individuals,

The ethical and moral arguments for and against paying college Essay

The ethical and moral arguments for and against paying college athletes - Essay Example Amid this, a pertinent issue of whether college athletes should be paid or not emerged, resulting in intensive, extensive, diverse, and dynamic debates on the matter. Stakeholders in the athletics industry have expressed their concerns over the issue of paying or not paying college athletes, differing in opinions and efforts to favor either side. Ethical, moral, and value-based concerns have been expressed. Every party arguing for or against the remuneration of college athletes present their reasons, all of which significantly have a point to put across. Evaluating and assessing the underlying concerns is essential, in a bid to determine whether indeed these athletes should be paid. Ethics are guided by right or wrong practices in the undertaking of certain activities. Ethical concerns surrounding making payments to college athletes revolve around what is perceived to be right or wrong in relation to such payments. Stakeholders involved have conflicting views over the matter, but the baseline is either the payments are ethical or unethical. The weight given to games and sporting activities is the primary determinant of the underlying concern. On the college level, athletics are part and parcel of the extracurricular programs run by colleges. Importantly, not every college student becomes a college athlete, meaning that there are certain variables that define college athletes. Talent and personal drive to games and sports plays a fundamental role in engaging students in athletics. The formulated and implemented extracurricular activities in colleges are not without their benefits to the institutions. Better performance by students in athletics does not only earn these institutions names, but also economic gains from all aspects related to the gaming and sporting activities involved. Athletics just like any other college program are allocated funds and other resources. Utilization of these funds and resources by students to a point of generating even more of